/* ─────────────────────────────────────────────
   Service Passdown V4 — styles.css
   ───────────────────────────────────────────── */
@import url('https://fonts.googleapis.com/css2?family=DM+Sans:opsz,wght@9..40,300;9..40,400;9..40,500;9..40,600&display=swap');

*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}

:root{
  --c-bg:#F5F4F1;
  --c-surface:#FFFFFF;
  --c-surface-2:#F9F8F6;
  --c-border:#E3E1DC;
  --c-border-2:#EDEAE5;
  --c-text:#1A1916;
  --c-text-2:#67655F;
  --c-text-3:#9E9B95;
  --c-brandon:#0A6650; --c-brandon-bg:#DFF3EC;
  --c-dave:#1457A0;    --c-dave-bg:#DEEDF9;
  --c-david:#834C08;   --c-david-bg:#FAE9CF;
  --c-kent:#862050;    --c-kent-bg:#FAE5EF;
  --c-w-text:#0A5C3F;  --c-w-bg:#CEEEDE;
  --c-nw-text:#8B2A0A; --c-nw-bg:#FCDDD2;
  --c-pending-text:#92540A; --c-pending-bg:#FFF3CD;
  --c-done-text:#0A6650;    --c-done-bg:#DFF3EC;
  --sidebar-w:56px;
  --r-sm:6px; --r-md:10px; --r-lg:14px; --r-xl:18px;
  --shadow-card:0 1px 3px rgba(0,0,0,.06),0 1px 2px rgba(0,0,0,.04);
  --shadow-modal:0 24px 64px rgba(0,0,0,.18),0 8px 24px rgba(0,0,0,.1);
  --font:"DM Sans",system-ui,sans-serif;
}

body{font-family:var(--font);background:var(--c-bg);color:var(--c-text);font-size:14px;line-height:1.5;min-height:100vh;-webkit-font-smoothing:antialiased;display:flex}

/* ── Sidebar ─────────────────────────────────── */
.sidebar{
  width:var(--sidebar-w);
  min-height:100vh;
  background:var(--c-text);
  display:flex;
  flex-direction:column;
  align-items:center;
  padding:16px 0 20px;
  position:fixed;
  left:0;top:0;bottom:0;
  z-index:300;
  gap:4px;
}

.sidebar-logo{
  width:36px;height:36px;
  border-radius:10px;
  background:rgba(255,255,255,0.12);
  display:flex;align-items:center;justify-content:center;
  margin-bottom:12px;
  flex-shrink:0;
}
.sidebar-logo svg{width:18px;height:18px;}

.sidebar-divider{width:28px;height:1px;background:rgba(255,255,255,.12);margin:8px 0;}

.nav-item{
  width:40px;height:40px;
  border-radius:var(--r-md);
  display:flex;align-items:center;justify-content:center;
  cursor:pointer;
  color:rgba(255,255,255,.45);
  font-size:20px;
  transition:background .15s,color .15s;
  position:relative;
  border:none;background-color:transparent;
  flex-shrink:0;
}
.nav-item:hover{background:rgba(255,255,255,.1);color:rgba(255,255,255,.85);}
.nav-item.active{background:rgba(255,255,255,.15);color:#fff;}

/* Tooltip */
.nav-item::after{
  content:attr(data-tip);
  position:absolute;
  left:calc(var(--sidebar-w) - 4px);
  top:50%;transform:translateY(-50%);
  background:rgba(26,25,22,.95);
  color:#fff;
  font-family:var(--font);
  font-size:12px;font-weight:500;
  padding:5px 10px;
  border-radius:var(--r-sm);
  white-space:nowrap;
  opacity:0;pointer-events:none;
  transition:opacity .15s;
  z-index:400;
}
.nav-item:hover::after{opacity:1;}

/* Pending badge on Evosus nav item */
.nav-item .nav-badge{
  position:absolute;
  top:4px;right:4px;
  min-width:16px;height:16px;
  border-radius:8px;
  background:#F59E0B;
  color:#fff;
  font-size:9px;font-weight:700;
  display:flex;align-items:center;justify-content:center;
  padding:0 3px;
  line-height:1;
}

.sidebar-bottom{margin-top:auto;}

/* ── Main content ────────────────────────────── */
.main{
  margin-left:var(--sidebar-w);
  flex:1;
  min-height:100vh;
  display:flex;
  flex-direction:column;
}

.content{
  padding:28px 28px 72px;
  flex:1;
}

/* ── Pages ───────────────────────────────────── */
.page{display:none;}
.page.active{display:block;}

/* ── Page header ─────────────────────────────── */
.page-header{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:20px;flex-wrap:wrap;gap:12px;}
.page-title{font-size:20px;font-weight:600;letter-spacing:-.3px;}
.page-sub{font-size:13px;color:var(--c-text-2);margin-top:3px;}

/* ── Controls ────────────────────────────────── */
.controls{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--r-lg);padding:14px 16px;margin-bottom:20px;box-shadow:var(--shadow-card);display:flex;flex-direction:column;gap:10px;}
.search-wrap{position:relative;}
.search-wrap .ph{position:absolute;left:11px;top:50%;transform:translateY(-50%);font-size:18px;color:var(--c-text-3);pointer-events:none;}
#searchInput{width:100%;padding:9px 14px 9px 36px;font-family:var(--font);font-size:14px;border:1.5px solid var(--c-border);border-radius:var(--r-md);background:var(--c-surface-2);color:var(--c-text);outline:none;transition:border-color .15s,background .15s;}
#searchInput:focus{border-color:#A09890;background:var(--c-surface);}
#searchInput::placeholder{color:var(--c-text-3);}
.filter-row{display:flex;gap:8px;flex-wrap:wrap;align-items:center;}
.filter-row select,.filter-row input[type=date]{font-family:var(--font);font-size:13px;padding:7px 10px;border:1.5px solid var(--c-border);border-radius:var(--r-sm);background:var(--c-surface-2);color:var(--c-text);outline:none;cursor:pointer;transition:border-color .15s;height:34px;}
.filter-row select:focus,.filter-row input[type=date]:focus{border-color:#A09890;}
.btn{font-family:var(--font);font-size:13px;font-weight:500;height:34px;padding:0 13px;border:1.5px solid var(--c-border);border-radius:var(--r-sm);background:var(--c-surface-2);color:var(--c-text-2);cursor:pointer;display:inline-flex;align-items:center;gap:5px;transition:background .12s,color .12s;white-space:nowrap;}
.btn:hover{background:var(--c-border-2);color:var(--c-text);}
.btn-primary{background:var(--c-text);color:#fff;border-color:var(--c-text);margin-left:auto;}
.btn-primary:hover{background:#333;color:#fff;}

/* ── Dashboard ───────────────────────────────── */
.dash-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:28px;}
.dash-tile{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--r-lg);padding:18px 20px;box-shadow:var(--shadow-card);overflow:hidden;}
.dash-tile.wide{grid-column:span 2;}
.dash-tile.full{grid-column:1/-1;}
.tile-label{font-size:11px;font-weight:600;letter-spacing:.5px;text-transform:uppercase;color:var(--c-text-3);margin-bottom:6px;}
.tile-val{font-size:32px;font-weight:600;letter-spacing:-.5px;color:var(--c-text);line-height:1;}
.tile-sub{font-size:12px;color:var(--c-text-2);margin-top:5px;}
.tile-val-sm{font-size:22px;font-weight:600;letter-spacing:-.3px;}

/* Tech breakdown bars */
.tech-bar-row{display:flex;align-items:center;gap:10px;margin-bottom:10px;}
.tech-bar-row:last-child{margin-bottom:0;}
.tech-bar-name{font-size:12px;font-weight:600;width:58px;flex-shrink:0;}
.tech-bar-track{flex:1;height:8px;border-radius:4px;background:var(--c-border-2);overflow:hidden;}
.tech-bar-fill{height:100%;border-radius:4px;transition:width .4s ease;}
.tech-bar-count{font-size:12px;color:var(--c-text-2);width:32px;text-align:right;flex-shrink:0;}

/* W/NW donut-style bar */
.wny-bar{height:10px;border-radius:5px;overflow:hidden;display:flex;margin:10px 0 6px;}
.wny-w{background:var(--c-w-bg);}
.wny-nw{background:var(--c-nw-bg);}
.wny-legend{display:flex;gap:16px;}
.wny-legend-item{display:flex;align-items:center;gap:5px;font-size:12px;color:var(--c-text-2);}
.wny-dot{width:8px;height:8px;border-radius:50%;}

/* Monthly bars */
.month-bars{display:flex;align-items:flex-end;gap:8px;height:80px;margin:14px 0 4px;}
.month-bar-col{display:flex;flex-direction:column;align-items:center;gap:3px;flex:1;justify-content:flex-end;}
.month-bar{width:100%;border-radius:5px 5px 0 0;transition:height .4s ease;min-height:14px;}
.month-bar-label{font-size:11px;color:var(--c-text-3);margin-top:4px;}
.month-bar-val{font-size:11px;font-weight:600;color:var(--c-text-2);margin-bottom:2px;}

/* Top customers mini-list */
.top-cust-list{display:flex;flex-direction:column;gap:6px;margin-top:6px;}
.top-cust-row{display:flex;align-items:center;gap:10px;padding:6px 10px;background:var(--c-surface-2);border-radius:var(--r-sm);border:1px solid var(--c-border-2);}
.top-cust-rank{font-size:11px;font-weight:700;color:var(--c-text-3);width:16px;}
.top-cust-name{font-size:12px;font-weight:500;flex:1;}
.top-cust-badge{font-size:11px;font-weight:700;padding:2px 8px;border-radius:12px;background:var(--c-brandon-bg);color:var(--c-brandon);}

/* Brand mini-list */
.brand-list{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px;}
.brand-chip{font-size:12px;font-weight:500;padding:4px 12px;border-radius:20px;border:1.5px solid var(--c-border);background:var(--c-surface-2);color:var(--c-text-2);}

/* Stats row on records page */
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:24px;}
.stat{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--r-md);padding:14px 16px;box-shadow:var(--shadow-card);}
.stat-label{font-size:11px;font-weight:500;letter-spacing:.5px;text-transform:uppercase;color:var(--c-text-3);margin-bottom:4px;}
.stat-val{font-size:26px;font-weight:600;color:var(--c-text);letter-spacing:-.5px;}

/* ── Tech sections ───────────────────────────── */
.tech-section{margin-bottom:32px;}
.tech-header{display:flex;align-items:center;gap:10px;margin-bottom:14px;padding-bottom:10px;border-bottom:1.5px solid var(--c-border-2);}
.tech-pill{display:flex;align-items:center;gap:7px;padding:5px 13px 5px 10px;border-radius:100px;}
.tech-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0;}
.tech-name{font-size:14px;font-weight:600;}
.tech-count{font-size:12px;color:var(--c-text-3);margin-left:auto;}

/* ── Cards ───────────────────────────────────── */
.cards-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(290px,1fr));gap:12px;}
.card{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--r-lg);padding:14px 16px;cursor:pointer;box-shadow:var(--shadow-card);transition:border-color .14s,box-shadow .14s,transform .12s;}
.card:hover{border-color:#C5C1BA;box-shadow:0 4px 14px rgba(0,0,0,.09);transform:translateY(-1px);}
.card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;margin-bottom:10px;}
.card-info{min-width:0;flex:1;}
.card-name{font-size:13.5px;font-weight:600;line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}
.card-model{font-size:11.5px;color:var(--c-text-2);margin-top:2px;}
.card-actions{display:flex;align-items:center;gap:4px;flex-shrink:0;}
.badge{font-size:10.5px;font-weight:700;padding:3px 8px;border-radius:20px;letter-spacing:.3px;white-space:nowrap;}
.badge-w{background:var(--c-w-bg);color:var(--c-w-text);}
.badge-nw{background:var(--c-nw-bg);color:var(--c-nw-text);}
.evosus-pending-dot{width:8px;height:8px;border-radius:50%;background:#F59E0B;flex-shrink:0;box-shadow:0 0 0 2px #FFF3CD;}
.evosus-done-img{width:18px;height:18px;border-radius:4px;object-fit:contain;}
.copy-btn{width:28px;height:28px;border-radius:var(--r-sm);border:1.5px solid var(--c-border);background:var(--c-surface-2);color:var(--c-text-2);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:15px;transition:background .12s,color .12s;flex-shrink:0;}
.copy-btn:hover{background:var(--c-border-2);color:var(--c-text);}
.copy-btn.copied{background:var(--c-w-bg);color:var(--c-w-text);border-color:#9DDEC0;}

.card-row{display:flex;align-items:flex-start;gap:7px;margin-bottom:5px;font-size:12px;color:var(--c-text-2);}
.card-row .ph{font-size:14px;flex-shrink:0;margin-top:1px;color:var(--c-text-3);}
.card-row span{color:var(--c-text);}

/* Latest visit section on card */
.card-latest{border-top:1px solid var(--c-border-2);padding-top:8px;margin-top:8px;}
.card-latest-meta{font-size:11px;font-weight:600;color:var(--c-text-3);margin-bottom:4px;display:flex;align-items:center;gap:6px;}
.card-latest-tech{padding:1px 7px;border-radius:10px;font-weight:600;font-size:11px;}
.card-reason{font-size:11.5px;color:var(--c-text-2);line-height:1.5;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;}

/* Visit history pills */
.visit-history{border-top:1px solid var(--c-border-2);padding-top:8px;margin-top:8px;}
.visit-history-label{font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:.4px;color:var(--c-text-3);margin-bottom:5px;}
.visit-pills{display:flex;flex-wrap:wrap;gap:4px;}
.visit-pill{font-size:10.5px;padding:2px 8px;border-radius:12px;border:1px solid var(--c-border);background:var(--c-surface-2);color:var(--c-text-2);white-space:nowrap;}
.visit-pill.brandon{background:var(--c-brandon-bg);color:var(--c-brandon);border-color:rgba(10,102,80,.2);}
.visit-pill.dave{background:var(--c-dave-bg);color:var(--c-dave);border-color:rgba(20,87,160,.2);}
.visit-pill.david{background:var(--c-david-bg);color:var(--c-david);border-color:rgba(131,76,8,.2);}
.visit-pill.kent{background:var(--c-kent-bg);color:var(--c-kent);border-color:rgba(134,32,80,.2);}

/* ── No results ──────────────────────────────── */
.no-results{text-align:center;padding:4rem;color:var(--c-text-3);}
.no-results .ph{font-size:40px;display:block;margin-bottom:10px;}

/* ── Toast ───────────────────────────────────── */
.toast{position:fixed;bottom:28px;left:calc(var(--sidebar-w) + 28px);background:var(--c-text);color:#fff;border-radius:var(--r-md);padding:9px 20px;font-size:13px;font-weight:500;z-index:9999;opacity:0;transition:opacity .2s,transform .2s;pointer-events:none;white-space:nowrap;box-shadow:0 4px 16px rgba(0,0,0,.2);transform:translateY(10px);}
.toast.show{opacity:1;transform:translateY(0);}

/* ── Modal ───────────────────────────────────── */
.modal-overlay{display:none;position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:1000;align-items:center;justify-content:center;padding:20px;}
.modal-overlay.open{display:flex;}
.modal{background:var(--c-surface);border-radius:var(--r-xl);border:1px solid var(--c-border);width:640px;max-width:100%;max-height:90vh;overflow-y:auto;box-shadow:var(--shadow-modal);display:flex;flex-direction:column;}
.modal-header{display:flex;align-items:center;justify-content:space-between;padding:18px 22px;border-bottom:1px solid var(--c-border-2);position:sticky;top:0;background:var(--c-surface);z-index:1;border-radius:var(--r-xl) var(--r-xl) 0 0;}
.modal-title{font-size:16px;font-weight:600;}
.modal-hbtns{display:flex;gap:6px;}
.icon-btn{background:none;border:none;cursor:pointer;color:var(--c-text-2);font-size:19px;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:var(--r-sm);transition:background .12s,color .12s;}
.icon-btn:hover{background:var(--c-border-2);color:var(--c-text);}
.modal-body{padding:22px;flex:1;}
.modal-section-title{font-size:11px;font-weight:600;letter-spacing:.6px;text-transform:uppercase;color:var(--c-text-3);margin:20px 0 12px;padding-bottom:6px;border-bottom:1px solid var(--c-border-2);}
.modal-section-title:first-child{margin-top:0;}
.fields-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px 20px;}
.field-group{display:flex;flex-direction:column;gap:4px;}
.field-group.full{grid-column:1/-1;}
.field-label{font-size:11px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--c-text-3);}
.field-val{font-size:13.5px;color:var(--c-text);line-height:1.5;}
.field-input{width:100%;padding:8px 11px;font-family:var(--font);font-size:13.5px;border:1.5px solid var(--c-border);border-radius:var(--r-sm);background:var(--c-surface-2);color:var(--c-text);outline:none;transition:border-color .15s,background .15s;}
.field-input:focus{border-color:#A09890;background:var(--c-surface);}
textarea.field-input{resize:vertical;min-height:80px;line-height:1.5;}
.modal-footer{display:flex;justify-content:flex-end;gap:8px;padding:16px 22px;border-top:1px solid var(--c-border-2);position:sticky;bottom:0;background:var(--c-surface);border-radius:0 0 var(--r-xl) var(--r-xl);}
.evosus-toggle-row{display:flex;align-items:center;gap:12px;padding:10px 14px;border-radius:var(--r-md);border:1.5px solid var(--c-border);background:var(--c-surface-2);margin-bottom:4px;}
.evosus-toggle-logo{width:24px;height:24px;border-radius:5px;object-fit:contain;}
.evosus-toggle-label{font-size:13px;font-weight:500;flex:1;}
.evosus-status-select{font-family:var(--font);font-size:13px;padding:5px 10px;border:1.5px solid var(--c-border);border-radius:var(--r-sm);background:var(--c-surface);color:var(--c-text);outline:none;cursor:pointer;}
.status-pill{font-size:11px;font-weight:700;padding:3px 10px;border-radius:20px;}
.status-pending{background:var(--c-pending-bg);color:var(--c-pending-text);}
.status-done{background:var(--c-done-bg);color:var(--c-done-text);}
.status-na{background:#F0EFED;color:var(--c-text-3);}
.visit-list{display:flex;flex-direction:column;gap:8px;}
.visit-item{padding:10px 12px;border-radius:var(--r-md);border:1px solid var(--c-border-2);background:var(--c-surface-2);}
.visit-item-top{display:flex;align-items:center;gap:8px;margin-bottom:4px;}
.visit-item-date{font-size:12px;font-weight:600;color:var(--c-text);}
.visit-item-tech{font-size:11px;font-weight:600;padding:2px 8px;border-radius:12px;}
.visit-item-wty{font-size:11px;font-weight:700;padding:2px 7px;border-radius:12px;}
.visit-item-reason{font-size:12px;color:var(--c-text-2);line-height:1.5;}

/* ── Evosus Queue ────────────────────────────── */
.queue-controls{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--r-lg);padding:14px 16px;margin-bottom:16px;box-shadow:var(--shadow-card);display:flex;gap:8px;flex-wrap:wrap;align-items:center;}
.queue-table-wrap{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--r-lg);box-shadow:var(--shadow-card);overflow:hidden;}
.queue-table{width:100%;border-collapse:collapse;}
.queue-table th{background:#F0EFEC;padding:10px 12px;text-align:left;font-size:11px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--c-text-3);border-bottom:1px solid var(--c-border);white-space:nowrap;}
.queue-table td{padding:9px 12px;font-size:13px;color:var(--c-text);border-bottom:1px solid var(--c-border-2);vertical-align:middle;}
.queue-table tr:last-child td{border-bottom:none;}
.queue-table tr:hover td{background:#FAFAF8;}
.queue-checkbox{width:15px;height:15px;cursor:pointer;accent-color:var(--c-text);}
.inline-copy{background:none;border:none;cursor:pointer;color:var(--c-text-3);font-size:13px;padding:2px 4px;border-radius:4px;transition:color .12s,background .12s;vertical-align:middle;margin-left:3px;}
.inline-copy:hover{color:var(--c-text);background:var(--c-border-2);}
.inline-copy.copied{color:var(--c-done-text);}
.action-btn{font-family:var(--font);font-size:11.5px;font-weight:500;padding:4px 10px;border-radius:var(--r-sm);border:1.5px solid;cursor:pointer;transition:all .12s;white-space:nowrap;}
.action-btn-done{background:var(--c-done-bg);color:var(--c-done-text);border-color:rgba(10,102,80,.3);}
.action-btn-done:hover{background:#C5EDD9;}
.action-btn-na{background:#F0EFED;color:var(--c-text-2);border-color:var(--c-border);}
.action-btn-na:hover{background:var(--c-border-2);}
.bulk-bar{display:none;align-items:center;gap:10px;padding:10px 16px;background:#FFFBF0;border:1px solid #F0D080;border-radius:var(--r-md);margin-bottom:12px;font-size:13px;}
.bulk-bar.show{display:flex;}
.queue-empty{text-align:center;padding:3rem;color:var(--c-text-3);}

@media(max-width:700px){
  :root{--sidebar-w:50px;}
  .content{padding:16px 14px 60px;}
  .stats,.dash-grid{grid-template-columns:repeat(2,1fr);}
  .dash-tile.wide{grid-column:span 1;}
  .fields-grid{grid-template-columns:1fr;}
}